Does IDEX “walk the talk”?

By Jennifer Lentfer, Director of Communications. This post also appeared on Medium.

The IDEX team has been working with a new consultant recently who asked us, “How does IDEX ‘walk your talk’?”

It’s a valid question, one that all nonprofits have to answer for themselves. As we pondered the question, here’s nine ways that we explain how we do:

1) We invest in long-term partnerships.

Most funders give money is one- to three-year project cycles. IDEX invests in our grassroots partners for as long as it takes. Why? Social and systemic injustice has deep roots. Social transformation doesn’t happen overnight.

We define the time frame of our partnerships not by months or years, but by outcomes. And those outcomes are co-created with our partners.


Currently, our senior partnerships have extended beyond 15 years. Because partnership entails a significant commitment, we choose partners carefully, with confidence that the partner organization operates in an accountable, democratic, and transparent way in working towards lasting social change for marginalized communities.

One of our partners describes our approach and why it is different, “IDEX works at a grassroots level continuously. Other funders will disappear within one or two years. IDEX, however, continues to play an active role in the formation and delivery of our programs.

2) We provide general operating support, respecting local expertise.

Because of the due diligence we do before committing to our partners, and because of our strong and continuous communication and trust-building with them, and because of our shared values with partners, we give grants with no strings or conditions attached. That means we don’t dictate what activities and strategies they use, freeing them up to listen more closely to the community. If our partners want to pay the light bill, or start a new program, it’s up to them.


We do not need to impose our own points of view. As one IDEX grantees describes it, “IDEX has certainly been very helpful in giving us a lot of freedom in implementation of our programs. They’re not interfering, and always going back to what the local needs are.”

We, in San Francisco, New York, and Washington, DC, are not in the best position to understand or address those social, political, and economic problems, with deep roots. The people who can solve them best are the people whose lives are most affected by them.

We believe in this approach so much that we ask our funders to do the same.

3) Our Global South partners shape IDEX’s strategies.

IDEX’s Theory of Change was not developed internally within the staff team, and then shared with our partners for input. Instead, the process involved our partners as co-creators, protagonists who designed a non-linear, complex, and iterative tool that now many other organizations adapt and use. We added organizational resilience and global solidarity components to our theory of change as a direct response to partners who wanted us to step it up in those areas.


Then, perhaps more importantly, partners offer challenging feedback to IDEX that requires strategy shifts. For example, one of the key learnings that emerged from IDEX’s 2012 Learning and Evaluation Report was that IDEX’s global partners wanted IDEX to become a more visible advocate for its partnership model and to build the capacity of other funders to understand why and how it is practiced. The IDEX Academy is a response to this mandate from our partners.

4) We stick with our partners as they change.

AFEDES changed organizational strategy completely from income-generating activities to gender-based violence prevention and women’s rights, based on what they saw as the most pressing root causes of the problems they were trying to address.

AFEDES leaders in 2015. Photo by Katherine Zavala, IDEX

AFEDES leaders in 2015. Photo by Katherine Zavala, IDEX

Other donors could have bailed based on such a shift. But IDEX doesn’t bail, even when partners are “at the end of our rope.” This is what it means to be in partnership over the long-term and with community self-determination at the center.

5) We do more than just provide funding.

We wade through rivers (yes, plural!) to visit our partners. We march with them in protests.

Yeshica Weerasekera (left) marches with IDEX partners in the “Real Forest Rally” in Durban, South Africa during the U.N.’s World Forestry Congress 2015.

Yeshica Weerasekera (left) marches with IDEX partners in the “Real Forest Rally” in Durban, South Africa during the U.N.’s World Forestry Congress 2015.

When South Durban Environmental Community Alliance Director Desmond D’Sa came to the U.S. to accept his Goldman Environmental Prize, IDEX staff obtained a meeting for D’Sa with the Japanese foreign aid donor that was funding part of the expansion of the Durban port, which D’Sa’s group is fighting against.

Active solidarity does not just mean reading proposals and writing checks. Having an intentional strategy for alliance building, to build global solidarity, is powerful and required for lasting transformational change.

6) IDEX asks its partners to evaluate us.

How does IDEX perform as a funder? Many donors have rigorous models of measuring programs implemented by their partners, but offer few opportunities for that evaluation to also flow the other way. IDEX’s 2012 evaluation of our partnership model was based on surveys and interviews with IDEX grantees.

Oh, and we also conducted similar exercises in 2011 and 2003.

7) We learn with our partners, through thick and thin.

IDEX’s Director Rajasvini Bhansali writes that what is required of IDEX’s staff first and foremost are “time, patience, receptivity, and restraint. Flexibility and experimentation is – and should be – part of learning and development. Skinned knees are inevitable.”

3632983633_fec9264445_bFailures and missteps are inevitable and sometimes a necessary and productive part of the learning process. These are conditions that IDEX accepts and embraces. A grantee describes how this is manifested, “I am absolutely allowed to be what I want to be in their company, which is honest and to the point. If the truth is not good, they still like it.”

Deep dialogue is at the core of learning together. IDEX staff have learned the concept of buen vivir and adapted the practice of coyuntura, from one of our partners in Latin America, a process of collective contextual analysis to help us learn current conditions and adapt our strategies to the realities on the ground.

They’ve influenced our thinking based on their fresh approach to grantmaker/grantee relationships, and I’ve since raised these issues at donor forums. I remember them asking a number of questions that provoked my thinking,” says another grantee.

IDEX cares to know who our partners are as people, their dreams, their aspirations, their plans.

8) IDEX staff focus on developing their own skills.

To engage in deep listening and dialogue with our partners, IDEX places a lot of emphasis on cultural competency and professional/personal development for staff. IDEX currently has an artists-in-residence program and “drives with Mutombo,” an opportunity for staff to engage deeply one-on-one with an IDEX “elder” and mentor, Dr. Mutombo Mpanya of Sonoma State University and the California Institute of Integral Studies.


These efforts pay out. One hundred percent of survey respondents to our grantee evaluation report (of IDEX) from 2012 indicate that in their experience, IDEX staff are respectful all of the time, and are transparent. “They showed a lot of respect. We blended. We sang the same songs, we ate the same food,” one partner described. 

9) IDEX partners speak for themselves.

We don’t go to international conferences without our grantees. We give our communications platforms over to our partners to share their work and give voice to their concerns, like how ASHA Nepal used a special fund to respond to the earthquake, why BioWatch went to Parliament, and for DESMI to explain what they mean by the “solidarity economy.” They share in English and Spanish and more languages if necessary.

We also speak out when people are not portrayed with dignity by NGOs or do not own up to their mistakes.

So does IDEX walk the talk? Perhaps the holiday greetings we received yesterday from a partner in Guatemala says it best.

“Thank you to the whole team of IDEX. We also wish you all much happiness and the best wishes for 2016.

“Thank you for being our ally in our journey, it means a lot to us.”


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